Retourneren

Right of return 

You have 14 days to return or cancel your order when you shop at gronfeld.nl webshop. 
The right of return starts from the same day you receive the item. The right of return can only be exercised if the product is returned in the same condition in which it was received and if the labels and packaging are intact. You can also cancel your purchase by refusing to accept the package.

If you wish to return your purchase, we will transfer the money to your bank account within 14 days once we have received the product and checked that it meets the rules for cancellation. The only cost you have when you wish to return your purchase is the postage to send the item back to us. 

In order to reduce cost for return we recommend you to contact us directly by email: klantenservice@gronfeld.nl or by phone: +31 0639 3338 123 – We will help you get the lowest price on shipment.

The items should be returned with a completed return form. On the return form, you can see what information we need from you.

The item should be sent to GRÖNFELD centra warehouse in Denmark.

GRÖNFELD Aps - RETURN
Industrivej 9
8450 Hammel
Denmark

If you wish to exchange the purchased item for another item, you must return the purchased item as described above, and we will then transfer the amount to your account. You should order the new replacement item by making a new order on the web shop, as all stock management is done on the web shop.

Standard withdrawal form: 
— To [here the trader’s name, geographical address and, where available, his fax number and e-mail address are to be inserted by the trader]: 
— I/We (1) hereby give notice that I/We (1) withdraw from my/our (1) contract of sale of the following goods (1)/for the provision of the following service (1),

— Ordered on (1)/received on (1),

— Name of consumer(s), 
— Address of consumer(s), 
— Signature of consumer(s) (only if this form is notified on paper), 
— Date 
________________________________________ 
(1) Delete as appropriate.